Trust

Your customers. Your data. Nobody else’s.

Your data never leaves. Not to train, not to review, not ever.

Most privacy pages list what a company does with your data. This one lists what we do not do with it.

01 ✗ Your conversations are not our dataset.
01 Your conversations are not our dataset. Nothing your customers say is used to train a model. Not ours, not anyone else’s, not now and not later.
02 ✗ Your products, prices and knowledge stay yours.
02 Your products, prices and knowledge stay yours. They are how your agent answers. They are never pooled with another business, and no other agent can read them.
03 ✗ What your agent learns, it learns only for you.
03 What your agent learns, it learns only for you. That a regular always orders on Thursdays lives inside your tenant. It does not make anyone else’s agent smarter.
04 ✗ We do not sell it, broker it or share it.
04 We do not sell it, broker it or share it. Not to advertisers, not to data brokers, not to partners. There is no plan or tier where this changes.
05 ✗ Encrypted in transit and at rest.
05 Encrypted in transit and at rest. Conversations, customer profiles, orders. Every one of them, everywhere they sit.
06 ✗ You can take it all out, or have it erased.
06 You can take it all out, or have it erased. Export or delete on request, transcripts included. It is your record of your business.
07 ✗ It never pretends to be a person.
07 It never pretends to be a person. It says what it is on the first line of every call and every chat, in the customer’s own language. Nobody has to work it out, and nobody finds out afterwards.
08 ✗ We never make a voiceprint.
08 We never make a voiceprint. We know a caller by the number they are calling from, not by the sound of their voice. Nothing about how anyone speaks is measured, stored or matched.

A conversation has a short life.

It exists to answer one customer, once. It is encrypted the whole time, it is never training data, and it is gone inside thirty days without you asking for anything.

What it is →
One exchange What the customer just said and what the agent says back. Not your catalogue, not your records, not your history.
How long →
Thirty days at most Kept only as long as security and the law require, encrypted throughout. Never training data, on any plan.
Then
Deleted automatically Not on request, not after a ticket. The window closes on its own and it is gone.
On your own servers

And if your rules say nothing may leave your building at all, ORIKIN runs on your own infrastructure, air-gapped if you need it.

You are the controller. We are the processor.
Built to GDPR, and to the privacy law of every market you sell in.

Guardrails. Rules it can never break.

‖ Refund limit
“Never exceed $135”, enforced in every conversation.
‖ Human handoff
Escalates on safety or frustration, transcript attached.
‖ Outbound approval
Nothing goes out until you say so.

Everything above concerns data the agent handles for a customer. What this website collects when you read a page or complete the form — and what it deliberately does not — is set out in the privacy notice.

See it run on your terms.

Book a demo