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Every enquiry answered, while the office is empty.

People look at listings in the evening and message three agents at once. The one who replies first gets the viewing. ORIKIN answers every call, message and listing enquiry the moment it arrives, sends the photos they asked for, books the viewing in your diary, and chases the paperwork afterwards.

What it does for an agency

Needs a person #3318
Tenant wants to leave three months early. The break clause and the payment history are attached.
Approve early release tenant waiting

The only row that ever asks for you. The contract is read, the argument is made, the decision is yours.

Live now #3341
Asking to see the two-bed on Meridian Road. Floor plan sent, Saturday 10am offered.
Answered 00:11 viewing offered

11pm on a Tuesday. Nobody was in the office and the viewing went in the diary anyway.

Mission control

And the day, written down.

Hour by hour, where the viewings came from, and what buyers asked about most. You never have to open it. It is there when you want it.

Monday 27 July
Good afternoon, Andrew
1,400 conversations handled today
O
All systems live · Aldermont agent · last action 2 min agoToday7 days30 daysSynced just now
What your AI did today
Your value scoreboard
1,400
Conversations handled
434
Calls answered
174
Viewings booked
46
Sent to an agent
Viewings booked today
through 16:40 · while the office was empty
+14% vs. yesterday
174
vs. 153 same hour yesterday
0190 viewings
00:00NOW
How today is going6 hr ago

Viewings are 10% ahead of the same hour yesterday, and two thirds were booked outside office hours — the enquiries that used to sit in a voicemail until Monday. 46 conversations went to an agent: every offer, every negotiation, every tenant dispute. It answers questions about a property. It never negotiates on one.

regenerates every 24 hoursSee reasoning
Activity volume
Hour by hour · today·dotted line = day average
ChatCallsViewings
Where work comes from
Viewings by channel · today
174booked today

Voice calls leads at 37%, across all five channels today.

Voice calls63 · 37%
WhatsApp54 · 31%
Web chat35 · 20%
Instagram16 · 9%
Telegram6 · 3%
How calls and messages feel
Sentiment across 1,400 conversations today
85%positive — good today
+3 pts vs. yesterday
1,190 positive168 neutral42 negative
Top concerns today
is it still available142service charge and fees98earliest viewing slot74
When you’re busiest
Hour by hour · today vs. yesterday
Busiest around 12:00·196 interactions
TodayYesterday
Swipe right
One case, end to end
Inbound call Meridian Residences Live · 01:32
Caller Before I book a viewing — can I actually see it? Mainly the bedroom and the living room.
ORIKIN Sending them to your WhatsApp now — bedroom, living room, balcony. Saturday at 11 if you want it.
Caller Yeah, they’ve come through. Saturday’s fine.
#3341 Viewing
Three photos sent · caller still on the line
Saturday 11:00 AM
Meridian Road · two-bed
→ Negotiator · Eleanor P. In the diary
Confirmed on the call · 01:47 → Viewing booked ✓✓

One call, three photos and a slot in the diary. Nobody in the branch touched it, and nobody had to ring back.

Every enquiry an agency gets.

Revenue Answered at 11pm. Listings get browsed after dinner. Yours gets a reply in the same minute.
Revenue Answered at 11pm.
Enquiry in
23:04
from the listing
Replied
23:04
same minute
Viewing offered for Saturday
Revenue The rooms they asked for. Instantly. Not a brochure. The bedroom and the living room, sent while you are still talking.
Revenue The rooms they asked for. Instantly.
Asked for the bedroom and living room
Sent to WhatsApp · 01:32While on the call
Service One diary. No clashes. It reads the calendar you already keep, so two buyers never get the same slot.
Service One diary. No clashes.
Sat 11:00Meridian Road · two-bedBooked
Sat 11:40Meridian Road · two-bedOffered
Sat 12:20Agent already outNot offered
Service A cancellation costs you nothing. A cancellation used to cost you a Saturday. Now it goes to the next person who asked.
Service A cancellation costs you nothing.
Dropped out
09:40
11 min→
Taken
09:51
Next on the list, called and confirmed
Revenue Knows who’s serious. Budget, mortgage, anything to sell — asked in the first two minutes.
Revenue Knows who’s serious.
Budgetup to $520,000
MortgageAlready approved
Own homeNothing to sell first
Asked in the first two minutes
Money The real number. Up front. Rent, deposit, fees. Said before the viewing, not after it.
Money The real number. Up front.
Rent$2,400 a month
Depositone month · $2,400
Told before the viewing, not after
Service The file completes itself. References, ID, signatures. Asked for again, politely, until the file is complete.
Service The file completes itself.
Photo IDIn
Employer referenceChased twice
Signed tenancyWaiting
Tickets Repairs, written up properly. No forms. It writes it up in the tenant’s own words, where the property manager will see it.
Tickets Repairs, written up properly.
Reported 21:14Not urgent
Flat 12 · oven not heating
→ Property manager · photo attached
Urgency Emergencies never wait for morning. Water, gas, a locked-out tenant. It wakes whoever is on call.
Urgency Emergencies never wait for morning.
2:41
Water through the ceiling
Flat 12 · reported 02:38
→ On-call contractor, with the photos
Revenue Follows up. Every time. The call that usually never happens. It asks the next day and tells you what they said.
Revenue Follows up. Every time.
Viewed Saturday
“Loved it, worried about the second bedroom.”
Second viewing offeredYou were told
Memory Nobody repeats themselves. Rang in March, messaged in June. Same person, same file, nothing repeated.
Memory Nobody repeats themselves.
PhoneWhatsAppThe listingWalk-in
One file, one buyer
Language Fluent in 25+ languages. Half the enquiries on a good listing come from abroad. Every one gets a proper answer.
Language Fluent in 25+ languages.
العربيةEnglishРусский中文+22
Same listing, one enquiry file
Service A valuation becomes a date. Somebody asking what their home is worth is your next instruction. It books the visit there and then.
Service A valuation becomes a date.
Asked
“What’s it worth?”
Booked
Thu 17:30
Address and access notes taken
Revenue Renewals, before they surprise you. It flags the dates early and writes the message. You decide when it goes.
Revenue Renewals, before they surprise you.
31 MarFlat 12 · Meridian RoadDrafted
14 AprFlat 4 · Bakery LaneDrafted
Nothing sendsUntil you approve
Reputation The one star that never happens. The buyer nobody called back is tomorrow’s one star. It reaches them the same day.
Reputation The one star that never happens.
“Nobody’s sent me the floorplan yet.”
Branch managerSame hour
Revenue The comment under the listing post Someone asks the price under your post at midnight. It replies, sends the photos, and offers a viewing.
Revenue The comment under the listing post
Instagram · 23:41
“Is this one still available?”
Photos sentViewing offered Sat 11:00
Swipe right

It also runs opening hours and directions to the branch, floorplans and energy ratings, parking and access notes for viewings, key collection, and the message after a viewing that asks how it went.

Where it stops
✓ It says this

“It’s $2,400 a month, the deposit is one month, and the earliest viewing is Saturday at 11.”

✗ It never says this

“They’ll take $40,000 under asking, I’m sure of it. I’d put that offer in today.”

Offers, asking prices, tenancy terms and any client who is genuinely upset. It prepares the decision, attaches what it found, names who should make it, and says so to the client in plain words. No offer, no price change and no contract term is ever agreed without a person tapping approve.

See it run your agency.

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